MWFF 2024: How does Wayver work?
Wayver – your Festival Payment System
Wayver is a festival bank system that saves you time (shorter queues) and eliminates handling cash and cards (contactless).
You will be given a wristband when you scan your ticket into the Festival. Get ready for our event by topping up your wristband with credit, before you get it at the gate! Or, just top up when you get here.
Watch the video on how it works, or scroll down to find out more below is all you need to know about the Wayver festival payment system.
How it works
At the event:
You are given a wristband when you scan your ticket into the Festival.
The chip inside your wristband holds your money.
You can top up your wristband at any stage during the day with cash or via EFTPOS, Visa, or MasterCard at the on-site festival banks (manned and digital) located inside the festival. You can also load money onto your band before the event (see instructions below).
All food and wine sites at the festival will have a scanner to accept payment from your wristband.
The first time you top up your electronic wristband there will be a once-off service fee of $1.50. The maximum top-up at any one time is $300.
When topping up on-site, if you insert your card into the machine or pay via cash there will be no charge. If you pay via paywave on site or are topping up online a merchant fee is inclusive.
Each wine and food stall will be able to show you your balance after every transaction. There are also booths located inside the festival that can tell you your balance.
How do I get a refund?
Stop by the top-up stations to refund any remaining credit left on your wristband. Wine and food sales stop at 5:30 pm and the Festival finishes at 6:00 pm so there is time to get a refund of your leftover balance at the end of the Festival.
If you forget, you can also claim your refund online up to three weeks after the event, but online refund fees will apply. For refunds/terms and conditions visit www.wayver.io
How do I load the band before the event?
Go to https://my.wayver.co.nz.
Login with Facebook or create an account.
Select ‘I'm going to an event’ and enter your ticket number (make sure to enter the ticket to the event and not any bus or Masterclass ticket numbers).
Complete the online payment to top-up.
When you present your ticket at the event you will be given a wristband and your balance will be loaded automatically!